Privacy Policy

Welcome to AutoPilot Social ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered social media management platform.

By using AutoPilot Social, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and other registration details
• Brand Information: Brand name, website URL, business summary, brand DNA (tone, goals, target audience), visual style preferences
• Social Media Account Information: Access tokens and account details for connected social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.)
• Content: Posts, captions, images, and other content you create or upload
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

• Usage Data: How you interact with our platform, features used, pages visited, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, clicks, and other actions taken
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

We may receive information from:

• Social Media Platforms: Account information, engagement metrics, and post analytics when you connect your accounts
• Payment Processors: Transaction information and payment status
• Analytics Providers: Usage statistics and performance data

We use the information we collect to:

• Provide and Improve Services: Operate, maintain, and enhance our platform and features
• AI Content Generation: Use your brand information and preferences to generate personalized social media content
• Post Management: Schedule, publish, and manage posts across your connected social media accounts
• Analytics: Track engagement, performance metrics, and provide insights about your social media presence
• Communication: Send you service updates, notifications, and respond to your inquiries
• Billing: Process payments, manage subscriptions, and send invoices
• Security: Detect, prevent, and address fraud, security breaches, and technical issues
• Legal Compliance: Comply with legal obligations and enforce our terms of service
• Marketing: Send promotional communications (with your consent, and you can opt out anytime)

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, AI services)
• Social Media Platforms: When you connect accounts, we share necessary information to post content and retrieve analytics
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Firebase security rules and authentication
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Disconnect Accounts: Remove connected social media accounts at any time
• Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, contact us at privacy@getautopilot.social or through your account settings.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

Some information may remain in our backup systems for a limited period, but will not be actively used or shared.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Our platform integrates with third-party services, including:

• Social Media Platforms: Facebook, Instagram, Twitter, LinkedIn, TikTok
• AI Services: Google Gemini API for content generation
• Payment Processors: Stripe for payment processing
• Cloud Services: Firebase (Google Cloud) for hosting and data storage
• Analytics: Google Analytics and other analytics providers

These third parties have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through our platform.

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@getautopilot.social
• Website: https://getautopilot.social